Privacy Policy

Dr. Marco Lombardo respects the privacy and the security of personal data very seriously. This Privacy Statement outlines what personal data can be collected and how they are used.

This Privacy Policy is in accordance with the Italian legislation relating to the decree number 196/2003 (code concerning the protection of personal data) and the European Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 and is aimed at to all users of the website that access the services offered by Dr. Marco Lombardo. The information is only applicable to this website, not to third parties’ websites, which are accessible through links. Dr. Marco Lombardo is not responsible for the actions, contents or policies of third parties’ websites accessible through links.

This Privacy Notice may be amended periodically; it is therefore requested to periodically check this Privacy Policy, in order to ensure that you are in possession of the latest version. If requested, the user will be notified of any changes made.


What information do we collect and how do we use it?

If you need to register to use this website, or complete an online form (eg to access a reserved area of ​​the site or to ask for consultation or to book a medical examination), personal data may be collected on the user, such as:

  • Name and surname
  • Telephone number
  • Email address

This information is used by Dr. Marco Lombardo and his collaborators to manage the website, register the user for any services requested and answer any question and request for information.

You may occasionally obtain sensitive personal data from the user, for example, if he voluntarily provides personal information about his physical condition, as part of a request for information. By providing to Dr. Marco Lombardo his/her sensitive personal data, the user consents to the processing of this data on our behalf for the purposes set out in this Privacy Policy or in any collection notice provided to the user.


Data types

3.1 Information relating to navigation

During normal navigation, the systems used to operate the site acquire part of the personal data, which transmission is implicit in Internet communication protocols. This site uses Google Analytics for registration on the website, e-commerce via app navigation. This information is not collected for association with personal identities, but may be used for association with information provided by third parties to identify users. This category of information includes IP addresses or domain names of the computers used by the users connecting to the site, the Uniform Resource Identifier (URI) of the requested resources, the time of the request, the methodology used to send the request to the server, the size of the files obtained in response, the numerical code indicating the status of the server response (success, error, etc.) and other parameters concerning the operating system. This information is used only to obtain anonymous statistical data regarding the site and to check its correct functioning and is deleted immediately after use. The data could be used to find responsibility in case of offenses against the site. Data relating to web contacts are archived by the provider for a maximum period of seven days.


3.2 Data provided voluntarily by the user – purpose of the processing

The processing of personal data relating to users of the website is carried out to perform the services requested by the latter. Users have the opportunity to enter their data, such as e-mail addresses and phone number in the form available on the website, depending on the services requested by users. In these cases, the information will be shown on these pages. In addition, explicit and voluntary information regarding users may be requested from time to time, depending on the service, and includes the acquisition of information from users, sent to the website to complete the services offered by the site.

To guarantee the correctness of personal information, users are encouraged to report any changes to the following address:

The data provided by users through the website will be used for the following purposes:

  • medical consultation activity;
  • medical examination booking.

It could happen that the website may process personal data of third parties communicated directly by users. In these cases, you will be asked to obtain the consent of the person before providing it to the site, to inform him of the Privacy Policy. The user, who provides the data of third parties will be responsible for the communication of this Privacy Policy to the aforementioned persons.


Disclosure of data and transfers outside the European Union

Personal information may be available to third parties, who perform specific services on behalf of Dr. Marco Lombardo. The data may be disclosed to other recipients who provide continuous services to the site (e.g., companies providing technical support services for systems in which personal data are stored; banking institutions for the execution of payment services through credit cards or debt, or couriers that deliver products purchased from the site). This information is disclosed only for the purpose for which the user gave consent, and are processed according to the law. To obtain an updated list of data processors, send an email to the following address: Personal data will not be shared, sold or otherwise transferred to third parties, nor outside the European Union. The information may be disclosed to law enforcement or judicial authorities in order to comply with legal or regulatory obligations, in response to non-mandatory requests for information from governmental or state agencies, or as part of an investigation into illicit activity.


Data treatment method

Personal data are managed using manual, computerized and telematic tools, for the time necessary to achieve the purpose for which they were collected (for example the analysis of the website). Personal data are stored in order to allow identification in the time strictly necessary to achieve the purpose for which they were collected and processed, within the limits indicated by law. Specific security measures are taken to prevent data loss, illicit or incorrect use and unauthorized access. However, it is not possible to ensure that the security measures taken to prevent such actions can exclude the risk of loss of information or unauthorized access. We recommend that you make sure your computer is protected by up-to-date antivirus, data protection, both incoming and outgoing, and that your Internet provider has installed appropriate firewall and spam filters to ensure security in your computer.


Rights of interest

As an interested party, the user possesses the rights referred to in Art. 15 (Right of Access) of the EU Regulation and the rights referred to in Articles 16-21 (Right of rectification, right to be forgotten, right of limitation of treatment, right to data portability, right of opposition) and the right of complaint to the Guarantor Authority.Anyone who thinks that the website has collected his/her personal data, has the right to obtain confirmation of the existence of such data and to know their content and origin at any time, verify the accuracy or request, integration, update or correction (Article 7 of Legislative Decree No. 196 of 30 June 2003). The user has the right to request cancellation, transformation into anonymous form or blocking of information processed in violation of the law and to oppose in any case, for legitimate reasons, the collection, processing or transfer of such data. These requests must be sent: via e-mail to or by registered letter addressed to Dr. Marco Lombardo, Studio Italiano di Oftalmologia, via Livenza 3, 00198 Rome Italy.


Holder and manager of the personal data protection

The Data Controller and the Person in Charge for the Protection of Personal Data (EU Regulation 2016/679) is Dr. Marco Lombardo, Italian Office of Ophthalmology, located at Via Livenza 3 – 00198 Rome.


Entry into force

Our Privacy Policy entered into force on 25 May 2018.